Frankly AI

Frankly is the forever-curious listener. 
Using a conversational approach, Frankly conducts user-led discussions with your target market, gleaning feedback in what feels like a very natural conversation. Frankly never reaches capacity, never forgets to ask a question and never forgets to write down an answer.   

Engage with a variety of audiences and capture meaningful feedback with Frankly, our conversational agent designed to engage users at a deeper level. Underpinned by automated processing to analyse inputs in real-time, Frankly enables rapid turnaround of results and detailed insight, including sentiment, views and concerns.

Understand what your customers, communities or employees really care about with our dynamic dashboards. They process live data alongside your existing information, to provide you with real-time insights, when you need them.

Engage with a variety of audiences and capture meaningful feedback with Frankly, our conversational agent designed to engage users at a deeper level. Supported by automated processing to analyse inputs in real-time, Frankly enables rapid turnaround of results and detailed insight, including sentiment, views and concerns.   

Frankly can connect with communities in dozens of languages and hear their feedback in a conversational style. For example, our Samoan interface, Tala, has been highly successful in engaging with communities in a way that works for them.   

Our natural language processing AI can read and digest qualitative consultation feedback from a wide variety of sources - such as emails, letters, customer surveys and forms, identifying key trends or concerns and responding in real-time.